TalkDesk Academy

TalkDesk Academy for Agents

  • Clicking on Apprentice will take you to the dedicated video and quizzes. Only complete the Apprentice Certification.

  •  The first video will be the Talkdesk Basic please complete the video in sequence.
  •  Once you click on the first training it will ask you to begin the course.

  • Before you can access the training, you will need to register. Please fill out. 
  • Your normal Talkdesk Credentials will not work you will need to register if it is your first time. 

  • Once you click ‘sign up’ you can view all courses.
  • After you have successfully registered you can complete the training and quizzes at your own pace. 
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