Power Reset for Samsung Chromebook

The Chromebook may sometimes get stuck turning on or may have shut down improperly, below are instructions on how to do a power reset. 

Step 1:Locate the power indicator of the Chromebook 

Step 2: Make a note of what the color is, the goal is to change the color. Below are the light indicators and what they mean. 

Step 3: Locate the Refresh Button and Press this button 2 times 

Step 4: Hold the Power Button for 10 seconds or until the light changes

- This button is located above the light indicator. 

Step 5: Let go once the color changes to a different status.

Step 6: Press the Power Button one more time and it should turn on. 

If the issue continues, please contact support@eoiservice.com