Voicemail Drop in TD WorkSpace

How to set up Voicemail Drop-in WorkSpace

Login to Talkdesk Workspace.

At the top right click on your initials and select Conversations Settings.


Set Up Voicemail Message

  1. Click on Record a message.

2. A new window will open Click on Start recording

3. Record your message once its done Click on Stop recording

4. Play your recording if everything's ok click on save (If you need to redo the recording click Retry)

Once your recording is saved it will become your active voice mail message.

How to use active voice recording

When on a call if the user does not answer you will have the option to leave a message. Click on Voicemail Drop Icon this will leave them a voice mail message for you.

You can only utilize voicemail drop when you hear the beep. Do not do it before the voicemail beep. 

If you have any questions please email Support@eoiservice.com, we will be happy to help.

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